Shipping Policy – Milaste

Shipping Policy


General shipping

All products are made as ordered and printed on demand just for you, one at a time for the best quality, so they will be put through a production process.

Due to COVID-19 and travel restrictions recently in US, it takes longer for production and shipping time than estimated as frame below. We truly apologize for the inconvenience it may cause you, in the meantime, we will try our best to deliver as soon as possible.

We wish you and your family all the best!

Delivery Time Frame



Ceramic Mug 2-3 Days 5-11 Days 5-11 Days 7-14 Days
Keychain, Ceramic Ornament 3-5 Days 5-14 Days Not Available 8-19 Days
Tumbler, Garden Flag, Fleece Blanket 2-7 Days 7-20 Days 7-20 Days 9-27 Days
Doormat, Pillow, Classic Cap 5-7 Days 7-20 Days 7-20 Days 12-27 Days
Apparel 3-5 Days 5-11 Days 7-14 Days 8-19 Days

Shipment times vary per order, please bear with us. Don’t hesitate to email us if you have any questions regarding your shipment!

Note: Your order may arrive in multiple packages and shipments. Depending upon the type, quantity and weight of item(s) in your order, we may pack and ship them in multiple packages. You will not be charged for multiple packages and shipments other than the amount that appears at checkout.

We ship internationally

We offer international shipping options too – no matter where you are, you can buy from us! Estimated delivery time for most of our products is 9-13 business days after fulfillment to arrive. Currently we only offer Standard Shipping for International. We apologies for the inconvenience.


When available, we will send you a tracking number with the confirmation email so that you can track the package online.

Shipping multiple orders

Multiple orders placed on the same day cannot be combined.

Shipping to multiple locations

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.

Address changes

Unfortunately, we do not have the ability to change the shipping address once an order goes into processing.

Customs charges and delays

Some countries may require import tax, duties and customs fees for the imports. These charges, if applicable, are determined and charged by the Customs office of your country. Paying these charges is your responsibility. There might also be delays in delivery times due to customs checks which is out of our control. For more information, please contact your local Customs office.